Terms and Conditions

Please read the terms and conditions of JohnsonGraphics, LLC carefully. Booking a service acknowledges an understanding.

1. Definitions

  • Client: The person or company requesting the Designer's services.

  • Designer: Johnson Graphics, UC, the provider of graphic design services.

  • Deliverables: The final design files or materials provided to the Client.

  • Project: The work agreed upon between the Client and the Designer.

2. Acceptance of Terms

By engaging the designer for services, the client agrees to these Terms and Conditions. Unless otherwise agreed in writing, these terms apply to all work carried out by the Designer.

3. Services

The Designer agrees to provide graphic design services as detailed in the project proposal or agreement. Any additional work requested by the Client will require a separate agreement and may incur additional fees.

4. Payments

Deposit: A non-refundable deposit of $25 is required to secure the Designer's time and resources and begin work. The deposit will be applied to the Client’s remaining balance once the project has been completed.

Payments must be made via PayPal. The remaining balance is due upon completion of the project. Once final payment is received, clients will receive their final project free of the Johnson-Graphics watermark.

Once the project has been completed, an invoice will be created (within three business days) and emailed to the Client email address on file.

Clients are asked to pay within five business days (of the date on the notice) to complete the balance due. JohnsonGraphics does not accept cash, checks, or CashApp payments.

5. Turnaround Time and Project Timelines

The Designer will provide an estimated timeline for completing the project based on the agreed-upon scope of work. Any client delays may result in adjustments to the timeline. The design process does not begin until the deposit has been received.

6. Revisions

Each project includes two rounds of revisions. If more revisions are requested, a $15 fee will be requested via invoice. Revisions include, but are not limited to:

  • Color changes

  • Font changes

  • Wording updates

7. Terminations

The Client or Designer may terminate the agreement at any time with written notice. JohnsonGraphics, LLC has the right to the following:

  • Refuse difficult clients

  • Refuse to replicate another designer’s work under any circumstances

  • Refuse clients that do not comply with JohnsonGraphics policies.

8. Portfolio and Promotion

The Designer reserves the right to display completed projects in their portfolio, website, and marketing materials unless the Client requests confidentiality in writing. Projects will be posted for social media promotion once completed and/or after the client’s event, if applicable.

9. Draft Policy

All drafts will be sent through the email address provided in the client’s profile. Once drafts are sent, clients must respond within ten (10) business days with revision requests (see revision policy) or approvals. If the client chooses not to respond to the drafts, the project will be canceled.

All contact regarding drafts at any stage will be sent via email. Under no circumstances will projects be sent through any social media platforms.

By purchasing or booking design services from JohnsonGraphics, you, the client, agree to all terms and conditions listed. The Client is responsible for reading through all terms and conditions before booking.